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Work World Store Locator

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Orders & Returns

We are here to help.

For Work World orders and returns, please contact: support@workworld.com

For Whistle Workwear orders and returns, please contact: orders@whistleworkwear.com

In-Store Purchases
All refunds must be accompanied by an original sales receipt only and be in re-saleable condition. With your original sales receipt, we will offer you a return based on the original method of payment, or an exchange.

If item is not accompanied by an original receipt and is in re-saleable condition, we can only issue a store credit. No refunds or exchanges on any item that has been worn unless defective and must be accompanied by an original sales receipt. These items must be in a clean condition. If original receipt is not given at time of purchase – Please contact us at 877-975-9753.

Online Purchases
We want you to be fully satisfied with every item you purchase from www.workworld.com. If, for whatever reason, you are not satisfied with your purchase, we will accept returns or exchanges within 30 days of purchase provided the following conditions are met:

• All items must be unworn, unwashed, and undamaged.
• All items must be complete and in their original, undamaged packaging.
• All items must have been purchased from our online store, www.workworld.com, and not from Work World retail store locations.

Return In-Store
• Visit the orders tab located in your account dashboard at workworld.com/account.
• Click the receipt button for the order you wish to return, download and print a copy of this receipt.
• Bring the printed receipt and your original packing slip (located in your package) to any Work World store.
• All items must be unworn, unwashed, and undamaged.
• All items must be complete and in their original, undamaged packaging.
• All items must be purchased within the last 30 days.
• Allow 8-10 business days for the original payment method to be refunded.

Return by Mail

• Fill out the online return form located in your account dashboard at workworld.com/account.
• All items must be unworn, unwashed, and undamaged.
• All items must be complete and in their original, undamaged packaging.
• All items must be purchased within the last 30 days.
• Download and print your prepaid shipping label.
• $7.99 will be deducted from your refund total.
• If your return does not qualify under our return policy, your return may be subject to a restocking fee.
• Allow 8-10 business days for the original payment method to be refunded.

We will process your return/exchange within 8-10 business days after it is received in our warehouse. Refunds will be issued in the form of payment used on the original order. For credit card refunds, please allow 1 to 2 billing cycles for the credit to appear on your statement. You will receive an email from us to confirm the processing of your return or exchange.

Once an order is placed, we are unable to make any major changes to the order, however, we will try our best to accommodate last-minute edits to the shipping address. If you wish to make changes to your order, please contact us as soon as possible. Naturally, we cannot make changes to your order once it has been processed and shipped.

For items purchased from workworld.com as a gift, we will provide you online store credit for the purchase price if you are not the owner of the original payment method. For gifts returned via mail with the packing slip, we will credit the email provided on the online return form.

Gift cards must be present at Work World for the purchase of goods or services in the United States. Gift cards cannot be redeemed for cash (except as otherwise required by law) or replaced if lost or stolen. Work World is not responsible for damaged cards or unauthorized use. Gift cards are not a debit/credit card and has no implied warranty.

If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it to a Work World store and we’ll arrange for a replacement. If you would rather return the item by mail, please contact or call us for special instructions at: 877-975-9753.

Our online gift card balance tool is temporarily offline.

To check a gift card balance, please call your local Work World or Whistle Workwear store, or email our support team: support@workworld.com

About Work World

Work World is the West Coast's largest retailer of work boots, workwear and work gear. We operate Work World stores across California and in Reno, NV, and in Washington state as Whistle Workwear.

Since opening our first store in 1990, we've pursued a singular mission: To provide quality work apparel and footwear at great value, with a wide selection and exceptional service.This is our commitment to you.

We are professionals serving professionals. When you visit a Work World store, our staff knows the best workwear options to match your trade. Many of our managers come from trades backgrounds themselves, training their team members to understand your working needs. We help you work smart, because you already work hard.

We are hiring!
We offer competitive shifts and wages, opportunities for growth, and much more. At Work World, we are expert workwear outfitters and boot fitters. Help us serve America's workforce with the gear they need to stay safe and perform at their best.

View current job openings here.

Email: support@workworld.com

Phone: 1-877-975-9753

Privacy Policy

This Policy is effective as of April 28,


This Privacy Policy ("Policy")
discloses the privacy practices of GCP WW Holdco LLC ("Work World").
This Policy applies information collected through https://www.workworld.com and to information you provide us through offline
transactions at our local Work World stores. Please also visit our Terms & Conditions for restrictions, disclaimers, liability limitations, and
other terms you need to know to use our site. By using our site, you consent to
the terms and conditions set forth in this Policy and in our online Terms &


We may change this Policy from time to time,
so please check back often. If we significantly change our collection, use, or
disclosure practices, we will try to send you a notice via email, if you have
provided us with an email address. Please keep in mind that some of the
services mentioned specifically in this notice may not be available on the site
at this time.


This Policy will notify you of the following:

What information we collect from youHow we collect your informationHow we use your informationWith whom we share your informationSecurity measures to protect your informationHow to control the collection of your information and
how you can correct any inaccuracies

I. What Information We

We collect information that may or may not
directly identify you. We collect the following categories of information:

When you register online, we collect your name, email
address, and password you createdWhen you place an online order, we collect your name,
email and shipping addresses, and credit card informationWhen you complete a survey or enter a sweepstakes, we
collect your name, email and physical addresses, and demographic
informationWhen you visit and navigate our site, click on third
party links provided on our website, or open our emails, we collect
technical information about your use of our site, including IP address,
device identifier, and viewing informationWe collect location information to enable us to easily
help you find a Work World store near you.When you apply for a job online, we collect your name,
email address, mobile number, home phone number, home address, county,
resume, work samples, transcripts, certifications, age, education level,
work eligibility status, visa status, social security number, driver's
license, accommodations, gender, ethnicity and race, veteran status,
disability information. When you use our site, we collect certain analytical
technical information.  This is described under Technologies We Use

II. No Use By Children

We do not collect any information from anyone
under 13 years of age. Our website, products, and services are all directed to
people who are at least 13 years old or older. By using this site, you
represent that you are not under 13 years of age.


III. How We Collect
Your Information

A. Direct Collection

We collect much of the information listed
above directly from you when you submit it on our website. If you do not want
to share this type of information, you can choose not to participate in a
particular service or activity. In some cases, we may also collect information
you provide about others, such as when you purchase a gift card for someone and
request that we deliver it electronically, decide to purchase and ship products
to someone, or create and share a wish list. We will use this information to
fulfill your requests and will not send communications to your contacts
unrelated to your requests, unless they separately consent to receive
communications from us.


B. Indirect Collection

As part of offering and providing customizable
and personalized services, many websites, likes ours, use cookies and other
online tracking technologies to store and sometimes track information about


IV. Technologies We


A cookie is a piece of data stored on a site
visitor’s hard drive to help us improve your access to our site and identify
repeat visitors to our site. For instance, when we use a cookie to identify
you, you would not have to login a password more than once, thereby saving time
while on our site. Cookies can also enable us to track and target the interests
of our users to enhance the experience on our site. Our digital marketing
partners (third parties) may use cookies to collect or receive information from
our websites and use that information to provide measurement services and
targeted ads. You may opt-out of cookie placement through your browser
settings; however, doing so, may limit your user experience.


Log Files and Device

We obtain information about your use of our
websites, including the type of browser you use, access times, pages viewed,
your IP address and the page you visited before navigating to our site. We
collect information about the computer or mobile device you use to access our
site, such as the hardware model, operating system and version, unique device
identifiers, mobile network information, and browsing behavior.


Google Analytics:

Google Analytics is a web analysis service
provided by Google Inc. Google utilizes user data such as browser and computer
settings like screen resolution, operating system and cookies that track
whether a user is a returning visitor to track and examine the use of this
website, to prepare reports on the user’s activities and share them with other Google
services. Google may use the data collected to contextualize and personalize
the ads of its own advertising network. The data collected by Google Analytics
does not contain any information that personally identifies you (“personally
identifiable information”). Click here to review the Google privacy policy.


To opt out of tracking through Google Analytics, please
contact us via the contact information provided at the end of this Policy.
You can also learn more about this technology and how to opt-out of this
feature by installing the Google Analytics Opt-out Browser Add-on.

Social Media:

The website permits you to use third party
social networking platforms, such as Facebook®, Instagram®, and Youtube®. This
includes use of social media plugins such as Facebook “Like”. When you use
these social networking platforms and plugins, your username and password for
each platform may be shared with us. In addition, they may be able to collect
information about you, including your activity or may notify your connections
on the social networking platform about your use of this website. Such services
may allow your activity to be monitored across multiple websites for purposes
of delivering more targeted advertising. Please note that their own privacy
policies apply, and we encourage you to read them. We may add new social
networking plugins and buttons to our websites from time to time. If you do not
want to share your information, you can choose not to use social networking



We may use Facebook to promote interest-based
advertisements to users who have previously visited our site and to measure how
users interact with those advertisements. We may do this using web tracking
tools or by converting the email address, phone number, or other contact
information you have provided us. Please visit Facebook for information on
Facebook's advertising privacy policies and how to opt out https://www.facebook.com/about/privacy/


V. How We Use Your

Any of the information we collect from you may
be used in one of the following ways:

To personalize your experience: your information helps
us to better respond to your individual needsTo improve our website: we continually strive to
improve our website offerings based on the information and feedback we
receive from youTo improve customer service: your information helps us
to more effectively respond to your customer service requests and support
needsTo process purchase transactionsTo process job applicationsTo enable you to review products we offerTo compile, analyze and do research on our users’
demographics and behaviorTo detect, investigate and prevent activities that may
violate our policies or be illegalTo administer a contest, promotion, survey or other
site featureTo send periodic emails: The email address you provide
during registration will be used for:Order processing: we’ll send you information and
updates pertaining to your order.Tailored marketing: we’ll send you information on
products and services tailored to your interests


VI. With Whom We Share
Your Information

We do not sell, trade, or otherwise transfer
your information to outside parties, except when we have your permission, to
the marketing partners described above, or as described in this section. We may
disclose your personal information to service providers we use to perform
services on behalf of Work World such as website development and operation,
preparation of marketing materials, sending postal mail or email, job
applications, processing payments and processing data. To protect our
customers’ privacy, we work only with companies that agree to maintain strong
confidentiality protections and prohibit them from using the information we
provide for any other purpose. We do not permit these companies to sell or
otherwise distribute the information we give them to any other third party
except as described above. If you enter a contest that is considered a
sweepstakes under various state laws, we are required to disclose your name to
other entrants who ask, but only if you win.


We’ll ask for your consent before using your
information for a purpose that extends beyond what you may reasonably expect
from a work apparel seller and that has a more significant privacy impact. We
may disclose your information in order to comply with the law, enforce our site
policies, or protect ours or others’ rights, property, or safety.


As we continue to develop our business, we may
buy or sell businesses or assets. In such transactions, confidential customer
information generally is one of the transferred business assets. In the event
of a transaction involving the sale of some or all of our businesses, customer
and site visitor information may be one of the transferred assets and may be
disclosed in connection with negotiations relating to a proposed transaction.
In such case, the transferred information may become subject to a different
privacy policy.


We do not sell your personal information or
accept third party advertisements on our pages that might collect data about
you. In the unlikely event that this situation would change, we would notify
you in advance to get your consent.  We will treat any information that we
collected prior such a change as though you opted-out of the sale of your
personal information.


VII. Security Measures
to Protect Your Information

We take precautions to protect your
information. When you submit sensitive information via this website, your
information is protected both online and offline. Wherever we collect sensitive
information (such as credit card data), that information is encrypted and
transmitted to us in a secure way. You can verify this by looking for a lock
icon in the address bar and looking for “https” at the beginning of the address
of the webpage.


While we use encryption to protect sensitive
information transmitted online, we also protect your information offline. Only
employees who need the information to perform a specific job (for example,
billing or customer service) are granted access to personally identifiable
information. The computers/servers in which we store personally identifiable
information are kept in a secure environment.


Although we have the above data security
safeguards in place, no data transmission over the internet can be guaranteed
to be 100% secure. As a result, while we strive to protect your information, we
cannot ensure or warrant the security of any information you transmit to us or
from our services, and you do so at your own risk.



VIII. Control of
Information Collection and How to Correct Inaccuracies

You may opt out of any future contacts from us
at any time. You can do the following at any time by contacting us via the
email address or phone number provided at the end of this Policy or on the
website’s Contact Us page:

See what data we have about you, if any.Change/correct any data we have about you.Have us delete any data we have about you, including
tracked data.Express any concern you have about our use of your


If at any time you would like to unsubscribe
from receiving future emails, we include detailed unsubscribe instructions at
the bottom of each of our emails.


IX. Your California
Privacy Rights

California Consumer
Privacy Act

This Privacy Notice for California Residents
supplements the information contained in above in our general privacy policy
and applies solely to all visitors, users, and others who reside in the State
of California.


Your Rights

The California Consumer Privacy Act
("CCPA") grants State of California residents the following rights,

Know what personal information is being collected about
them;Know whether their personal information is sold or
disclosed and to whom;Say no to the sale of their personal information;Access their personal information;Have their personal information deleted; andHave the right to equal service and price, even if they
exercise their privacy rights under this law.


Categories of Personal Information We Collect

We collect information that identifies you,
your household or your device or is reasonably capable of being connected with
or linked to you, your household, or your device ("Personal
Information"). Personal information does not include public information available
from government records, de-identified or aggregated information or information
that is protected by certain laws such as HIPAA for health related information
and the Gramm-Leach Bliley Act (GLBA) for certain financial information. 


We collect the following categories of
Personal Information:

IdentifiersFirst and last nameEmail addressShipping addressPhone numberSocial security number (for job applicants)Driver's license number (for job applicants)Internet Protocol (IP) AddressPersonal Information Listed in the California Customer
Records Statute
The above identifiersCredit card and debit card account numbersDemographics (for surveys)For job applicants:Age Education levelEmployment historyResuméTranscriptsCertificationsCharacteristics of Protected ClassificationsFor job applicants:AgeWork eligibility statusVisa statusAccommodationsGenderEthnicity and raceVeteran statusDisability informationCommercial InformationTransaction informationWarranty informationShipping informationBiometric InformationNot collectedInternet or Other Electronic Network Activity
CookiesDomain nameBrowser typeOperating systemUsage dataTechnical information described under Technologies We
Use aboveGeolocation DataInformation that tells us from where you access our
websiteSensory DataNot-collectedProfessional or Employment-Related InformationFor job applicantsResuméWork samplesCertificationsNon-public Education InformationFor job applicantsEducation levelTranscriptsInferences Drawn from Other Personal InformationPreferences for Work World products of interest to


Categories of Sources of Personal Information

We collect information from the following
categories of sources:

Directly from you. For example, when you register for
our online service or use the contact us form.From third parties. Such as from our marketing partners
described above and from third party services we use to conduct background
checks for job applicants.


How We Share Your Personal Information

We share information in each of the above
categories as follows:

All categories of informationWe will share information in all of the above
categories if our company is sold or we engage in a merger or other such
transaction.We will share information in all of the above
categories of information in connection with a law enforcement request
that is compliant with the California Electronic Communications Privacy
Act.IdentifiersWe share identifiers with service providers who use
that information only to provide services to us such as website
development and operating, sending postal mail or email, analyzing
website use, communicating with you about offers from Work World and our
marketing partners; job applications, processing payments and processing
data; and shipping and delivering products.Internet or Other Electronic Network Activity
InformationWe share this information with our data analytics
providers and marketing partners


How We Use Your Information

See "How We Use Your Information"
above to learn how we use your information. We will not collect additional
categories of personal information or use the personal information we collected
for materially different, unrelated, or incompatible purposes without providing
you notice.


How We Retain and Store Your Personal

We retain your personal information for as
long as necessary to fulfill the purpose(s) for which we collected it and to
comply with applicable laws. We use reasonable security precautions to protect
your information while in storage.


Requests to Know

You have the right to request that we disclose
certain information to you about our collection and use of your personal
information over the past 12 months. Once we receive and confirm your
verifiable consumer request, we will disclose to you:

The categories of personal information we collected
about you.The categories of sources for the personal information
we collected about you.Our business or commercial purpose for collecting or
selling that personal information.The categories of third parties with whom we share that
personal information.The specific pieces of personal information we
collected about you (also called a data portability request).If we sold or disclosed your personal information for a
business purpose, two separate lists disclosing:sales, identifying the personal information
categories that each category of recipient purchased; anddisclosures for a business purpose, identifying the
personal information categories that each category of recipient


Requests to Delete

You have the right to request that we delete
any of your personal information that we collected from you and retained,
subject to certain exceptions. Once we receive and confirm your verifiable
consumer request, we will delete (and direct our service providers to delete)
your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for
us or our service provider(s) to:

Complete the transaction for which we collected the
personal information, provide a service that you requested, take actions
reasonably anticipated within the context of our ongoing business
relationship with you, or otherwise performing our contract with you.Detect security incidents, protect against malicious,
deceptive, fraudulent, or illegal activity, or prosecute those responsible
for such activities.Debug online services to identify and repair errors
that impair existing intended functionality.Comply with the California Electronic Communications
Privacy Act (Cal. Penal Code § 1546 et. seq.).Enable solely internal uses that are reasonably aligned
with consumer expectations based on your relationship with us.Comply with a legal obligation.Make other internal and lawful uses of that information
that are compatible with the context in which you provided it.


How To Submit a Request to Know or a Request
to Delete

To request this information please submit a verifiable consumer request to us
by either:

Calling us at 1-888-484-9675Emailing us support@workworld.com and asking for a
Consumer Request FormCompleting a CCPA Consumer Request Form through your
Company account or at one of our California stores.


Only you, or someone legally authorized to act
on your behalf, may make a verifiable consumer request related to your personal
information. To designate an authorized agent, email us at
support@workworld.com and we will provide you with a form to make a designated
agent request.

You may only make a verifiable consumer request for access or data portability
twice within a 12-month period. To make a request, you must:


If you have a Work World account:

Log into your Company account and use our
authentication process to verify your identity.Complete and submit the CCPA Consumer Request Form (if a
form is not yet available when you log in, email us and we will provide
you with a form)Describe your request with sufficient detail that
allows us to understand, evaluate and respond to it.


If you are using our website as a guest:

Call or email us to receive a CCPA Consumer Request
FormComplete the CCPA Consumer Request FormProvide sufficient information that allows us to
reasonably verify that you are the person about whom we collected personal
information or that you are an authorized representativeIf you request the categories of information we
collect, we require your first and last name and your email address.If you request the specific information or to have
your information deleted, we require your first and last name, email
address and information about your two most recent transactions with us.Describe your request with sufficient detail that
allows us to understand, evaluate and respond to it.


We cannot respond to your request or provide
you with personal information if we cannot verify your identity or authority to
make the request and confirm the personal information relates to you. We will
only use personal information provided in a verifiable consumer request to
verify the requestor’s identity or authority to make the request.

We will only use personal information provided in a verifiable consumer request
to verify the requestor's identity or authority to make the request.

We will try to respond to your request within forty-five (45) days of when we
receive it. If we require more time (up to 90 days), we will inform you of the
reason and extension period in writing. We will deliver our written response by
mail or electronically, at your option. Any disclosures we provide will only
cover the 12-month period preceding the verifiable consumer request’s receipt.
The response we provide will also explain the reasons we cannot comply with a
request, if applicable. For data portability requests, we will select a format
to provide your personal information that is readily useable and should allow
you to transmit the information from one entity to another entity without
hindrance, specifically by electronic mail communication.

We do not charge a fee to process or respond to your verifiable consumer
request unless it is excessive, repetitive, or manifestly unfounded. If we
determine that the request warrants a fee, we will tell you why we made that
decision and provide you with a cost estimate before completing your request.

An amendment to the CCPA provides an exemption to the Right to Know and Right
to Delete for personal information between a business and a person who is
acting as an employee, director, officer, or contractor of a company,
partnership, sole proprietorship, nonprofit, or government where the
information is used in the context of a business transaction. This exemption is
currently set to expire on January 1, 2023. Until that date, we will not
respond to requests to know or delete that meet this exemption.



We will not discriminate against you for
exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.Charge you different prices or rates for goods or
services, including through granting discounts or other benefits, or
imposing penalties.Provide you a different level or quality of goods or
services.Suggest that you may receive a different price or rate
for goods or services or a different level or quality of goods or


However, we may offer you certain financial
incentives permitted by the CCPA that can result in different prices, rates, or
quality levels. Any CCPA-permitted financial incentive we offer will reasonably
relate to your personal information's value and contain written terms that
describe the program's material aspects. Participation in a financial incentive
program requires your prior opt in consent, which you may revoke at any time.


X. Misc. Privacy

A. Do Not Track

Do Not Track ("DNT") is a privacy
preference that users can set in their web browsers. While the U.S. Federal
Trade Commission has endorsed DNT, our website does not support DNT codes.
However, except in the case of analytics cookies, remarketing and other
features of Google Analytics described above, our website limits tracking to
the internal uses described above and does not track your use across multiple
websites. However, other websites to which we link may. Please review their
privacy policies to understand how you may be tracked.


B. Social Networking

If you use your login credentials from a
social networking site (e.g., Facebook®, SnapChat, Youtube®, , or Instagram®)
("SNS") on our website, we may receive information from such SNS in
accordance with the terms and conditions (e.g., terms of use and privacy
policy) of the SNS ("SNS Terms"). If you elect to share your
information with these SNS, we will share information with them in accordance
with your election. The SNS Terms of these SNS will apply to the information we
disclose to them. Additionally, if you make an election with respect to a SNS while
on our website (for instance, if you elect to "follow" us on one of
the SNS, or "Like" us on Facebook), your election will be reflected
and may be shared with your social network within the applicable SNS. We
reserve the right to use and disclose all personally identifiable information
and other information about you that we receive through SNS in the same ways
described in this Policy.


C. Third Party Links

Occasionally, at our discretion, we may
include or offer third party products or services on our website. These third
party sites have separate and independent privacy policies. We therefore have
no responsibility or liability for the content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and welcome
any feedback about these third party sites.


D. Your Nevada Privacy

Nevada law (SB 220), permits customers in
Nevada to opt-out of the sale of certain kinds of personal information. A sale
under Nevada law is the transfer of this personal information to third parties
for monetary consideration so these third parties can then re-sell or license
the sold information. We do not sell your personal information to third parties
as defined in Nevada law. If you are a Nevada resident and wish to opt-out of
the sale of your personal information should we change our practices in the
future, you must send a request by email to privacy@workworld.com. Please make
sure to state that you are a Nevada resident.


E. Questions

If have any questions about this Policy,
please contact us at: 1-888-484-9675 or support@workworld.com.